ESA adds Telemedicine in our Continuing Efforts to Serve Patients
The health and safety of our patients, staff and the community is Eye Surgeons Associates top priority. In response to the pandemic, ESA scaled back clinical operations to just acute/emergent patients, post-op patients, and injection clinic only until further notice.
To expand access of care, Eye Surgeons has started offering telemedicine services. As we navigate the COVID-19 situation, ESA has implemented the safest possible measures to minimize unnecessary exposure to patients and staff.
Our telemedicine service is easy to use and can be done on your smartphone, tablet, computer or laptop. Our Doctors will evaluate your symptoms and provide recommendations and possible treatments. Doctors are available for telemedicine services during normal business hours or as scheduled:
Monday-Thursday | 8 A.M. – 5 P.M. Friday | 8 A.M. – 12 P.M.
Appointments can be made by calling 563.323.2020 or 309.793.2020.
Updated Protocol for ESA Clinic Visits, April 7
As the CDC makes new safety recommendations, ESA is updating our COVID-19 protocol to include that all patients and anyone who accompanies the patient needs to wear a face cover of some sort, either a mask, scarf or handkerchief covering both their mouth and nose when in clinic. The CDC is advising the use of simple cloth face coverings to slow the spread of the virus and help people who may have the virus and do not know it from transmitting it to others. Cloth face coverings fashioned from household items or made at home from common materials at low cost can be used as an additional public health measure.
Unfortunately, ESA is unable to supply a mask due to shortages in supply chains, but check out this video. A mask can easily be made with a piece of material and 2 rubber bands.
Eye Surgeons Associates Novel Coronavirus (COVID-19) Announcement, March 18
The health and safety of our patients, staff and the community is Eye Surgeons Associates top priority. In response to the state of emergency declared at the federal level and in multiple states, as well as the US. Surgeon General’s warning, effective Wednesday, March 18th, ESA will be scaling back clinical operations to just acute/emergent patients, post-op patients, and injection clinic only until further notice. In addition:
- The Geneseo location will be closed until further notice.
- Cataract and elective surgeries will be postponed and rescheduled.
- Our Optical Shop will be functioning in a very limited capacity.
- For patients who have glasses or contacts ready for pick-up our optical department will be contacting you to see if you’d like them shipped to your home, or would like to wait to pick them up after the precautionary measures have been relaxed.
- You can reorder contact lenses through our patient portal or you can call the Rock Island or Bettendorf offices. Any contact lens orders that are to be dispensed with a contact lens fit/doctor visit will be postponed – our scheduler will contact you if this applies to you.
- If your glasses are broken and you have no other means, and a significant prescription, an appointment can be scheduled for you by calling our optical department. We will be screening patients on the phone, and also every person who walks through the front door.
ESA will be calling all scheduled regular eye exam and elective surgery patients to reschedule your appointment and/or surgery.
This is an unusual time for all of us. Please continue to follow the CDC (Center for Disease Control) guidance to protect your health by practicing social distancing and avoiding close contact with people who are sick. In addition, keep washing your hands often, covering your coughs and sneezes, and stay at home if you are sick.
If you have any specific questions or concerns about your appointment or eye care, please call us at 563.323.2020 or 309.793.2020.
World Health Organization
Members of the public with general questions about COVID-19 can call their state health department’s main daytime telephone number:
If you are in Chicago, call:
3-1-1 (inside city limits) or 1-312-744-5000
Or contact CDC at www.cdc.gov/cdc-info or 1-800-CDC-INFO (800-232-4636) or TTY 888-232-6348